Ribera Salud Group

Public and private health management

Your health comes first. Patient-focused care.

A basic principle of leading health organizations is placing the patient at the center of the organization. This principle is currently facing great challenges from a changing society. Today, individuals demand more innovative technologies that improve the speed delivery and quality of services. At the same time, the healthcare sector suffers from limited resources with which to deliver an acceptable level of care.

 

We rely on our team.

Ribera provides an excellent working environment for our team to treat patients and achieve improved health outcomes. We provide all the necessary tools, training and personal development for our healthcare professionals, so that they can provide the best experience for our patients.

 

Applying the best practices.

Trust. Responsability. Commitment. Loyalty. Integrity. Soundness are the cornerstones of our organization.

The greatest value

Ribera aims to be globally recognised in the health sector for being the healthcare management model that creates the greatest value for citizens, institutions and professionals.

The good reputation

According to the Sociological Research Centre, bribery and corruption is the second largest problem for citizens in our society. These malicious practices cause an increase of inequality between different sectors of the population.

TORREJÓN SALUD 

Location: Torrejon de Ardoz (Madrid)

Opening: 2011

Shareholders: Ribera (90%), Concessia (10%)

Population: 150.000

Number of health centers: 1

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VINALOPÓ SALUD 

Location: Elche (Alicante)

Opening: 2010

Shareholders: Ribera (100%)

Population: 150.000

Number of health centers: 12

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Ribera Imske Hospital

Location: Valencia

Opening: 2020

Shareholders: Ribera

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Cascais Hospital

Location: Cascais (Portugal)

Opening: 2010

Shareholders: Ribera

Population: 300.000

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Ribera Polusa Hospital

Location: Lugo (Galicia)

Opening: 1981

Shareholders: Ribera  (80%)

Population: 327.000 ciudadanos

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Ribera Povisa Hospital

Location: Vigo (Spain)

Opening: 1973

Shareholders: Ribera (93%)

Population: 140.000

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Ribera Almendralejo Hospital

Location: Almendralejo (Badajoz)

Opening: Enero 2021

Shareholders: Ribera

Population: 33.468 ciudadanos

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Ribera Juan Cardona Hospital

Location: Ferrol (Galicia)

Opening: 1974

Shareholders: Ribera

Population: 66.00

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Ribera Molina Hospital

Location: Molina del Segura (Murcia)

Opening: 2000

Shareholders: Ribera

Population:140.000

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Ribera Cartagena and Ribera Caravaca Hospitals

Location:Murcia

Opening: 1981

Shareholders: Ribera

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Ribera Lab

Laboratories division of the Ribera group. Its reference laboratory is CIALAB in Elche, Alicante, with more than 25 years of experience in special clinical analyses.

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B2B salud

B2B salud is a comprehensive platform for purchases, investments, equipment, general services and consultance which, since 2010 renders services to all of the Group’s health centers as well as other health operators. 
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UR salud

URsalud is the managing company of the Central Lab of Madrid which through the Hospital Infanta Sofia, renders services to 6 public hospitals and its areas of influence, with over 150 health centers and nurse’s offices and over 1.200.000 citizens.

Futurs

IT Company where we combine the Ribera group vision and clinical experience with the latest technology, to provide an optimal and comprehensive response to population needs.

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Cepovisa

University School of Nursing and Center for Health Studies
Location: Vigo, Pontevedra
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Ribera Salud Foundation

Foundation dedicated to research, training and health promotion

International

Ribera participates in the first two hospitals under the PPP model in Latin America: Hospital Guillermo Kaelin de la Fuente  and Hospital Alberto Leopoldo Barton Thompson in Lima. Ribera is the majority shareholder in the Slovak company of radiology and nuclear medicine Pro Diagnostic Group (PDG).  In the Czech Republic, Ribera has OB Klinika, hospital specialized in highly complex surgery.

WHAT IS OUR DIRECTION?

We began our journey over fifteen years ago by focusing on innovation, flexibility and best practices in the public healthcare system. During this time, we have developed public-privae partnerships, have been the leader in innovation and have driven change by using the best healthcare practices.

Integrated Care Services

We have developed new management models that utilize existing resources, avoiding duplication and ensuring quality service. Our patients have benefitted from our integration of different levels of healthcare services (primary and specialized healthcare) providing more accessible, complete attention and faster access.

Fast medical acces

Innovation and Progress

With the implementation of Information and Communications Technologies (ICTs), we have achieved integrated and efficient medical procedures. These tools enable us to be transparent and agile whe comparing the quality of our care programs. ICTs have improved communications between professionals and patients.

Excellent health results

Patient Focus

We encourage health education, preventive and self-care policies. Our quality procedures allow us to be more decisive, while improving services for our patients. We are the first company in Spain to develop a “Health Portal” which allows us to measure our effectiveness. The site allows us to conduct on line results, and reduce unnecessary primary healthcare visits. Our patients experience early diagnosis of certain diseases in health centers, creating a closer, holistic relationship with the patient.

Better patient satisfaction

Higher Quality and More Efficient Health System

At Ribera, we comprehensively manage the health of our patients in a transparent and results-oriented manner. Our model pursues the most effective use of resources to ensure we achieve the best possible outcomes. We are committed to clinical management, safety and incorporating new techniques of partnering with our patients. At Ribera, we place special emphasis on preventive health and have developed protocols for chronic health conditions.

Efficcient cost management

Professional Recognition

Our medical professionals have a critical role in the organization. Ribera developed an innovative Human Resource policy which rewards our professionals based on performance and our five pillars: Continuing education; identifying, managing, talent and retention; clinical research; teaching; professional careers. These are the five policy pillars that contribute to our professional´s satisfaction and SENSE OF BELONGING.

Our professionals recommend working at Ribera

Our PPP model

The challenges in the Healthcare Industry are global. The most socially advanced countries are putting in place reforms in the heathcare system and these reforms have three common points: more fair -introducing public values-, more sustainable and answering to the high levels of specialization the sector requires. The public private partnership in the environment is essential to achieve these objectives.”

Alberto de Rosa

President. Ribera

PUBLIC FINANCING

The Administration pays an annual fixed and pre-established amount for each of the citizens in the area.

PUBLIC OWNERSHIP

The public nature of the health service is guaranteed at all times.

PUBLIC CONTROL

The franchisee company is subject to the fulfillment of the clauses set out in the bid specifications.

PRIVATE PROVISION

The franchisee companys commits to the good running and management of the public service.

THIS IS OUR HISTORY

RELEVANT FIGURES

Our model is the best option to upgrade public healthcare while keeping its univers values contributing to the long-term sustainability of the healthcare system.

Thousand yearly communication between patients and professionals through healthcare portals.

Millions invested in public infrastructures during the concession period.

Annual scientific publications and research projects.

Labor and statutory professionals.

%

of our patients are satisfied with the attention received in our centers.

%

of our professionals recommend working with our model.

%

of the contracts are indefinite with a career model for all ranks.

%

savings for the Administration.

AWARDS AND RECOGNITION

Since 1997, countless bodies and institutions worldwide have shown interest in knowing and studying Ribera´s management model.

Partnership in International Studies

NHS CONFEDERATION

The search for low-cost integrated healthcare. The Alzira model from the Valencian Community. NHS European Office. NHS Confederation. March 2011  

WISH QATAR

Accountable Care. Focusing accountability on the outcomes that matter. Report of the Accountable Care. Dr Mark McClellan. Working Group 2013  

THE BROOKINGS INSTITUTE

Spain: Reinventing chronic care management for the elderly. Brookings Institute. Dr Mark McClellan. April 2015

HARVARD UNIVERSITY

Included as case study in Harvard Business School. October 2015.

BERKELEY UNIVERSITY OF CALIFORNIA

Currently working on a paper led by professor Richard M. Scheffer whose first findings were presented in Madrid in June 2015 in the Conference “Healthcare systems integration in Spain and around the word: new scientific evidence”.

Quality Certificates

QUALITY POLICY

Ribera aims for Excellence in Management, establishing the framework with which to develop its vocation of public service and applying the best healthcare practices known so far. Currently, Ribera’s centers are in the process of being accredited by the International Joint Commission.

AENOR

AENOR. Certificate according to the UNE regulation in ISO 9001:2008 to Ribera Group, B2B Salud, several services and health center of Torrevieja, Vinalopo and Denia. Additionally, Torrevieja, Vinalopo, Torrejon and Povisa hospitals have the UNE-EN ISO 14064-1 Certification at the organization level for quantification and reporting of greenhouse gas (GHG) emissions and removals.

ENAC BUREAU VERITAS

The Central Lab BR Salud holds the ENAC Certificate which accredits the technical competence according to the criteria set out in the UNE ISO 15189:2013 regulation and the BUREAU VERITAS certificate for its quality management system according to UNE regulation in ISO 9001.

IHAN

Hospital and primary care centers are accredited in the second phase of the certification process of the IHAN which in Spanish stands for (Humanization of the Assistance to birth and lactation).

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GOOD PRACTICES BY THE MINISTRY OF HEALTH

The website www.paritoriosonline.com and the program “Sport and Pregnancy” of the departments of Torrevieja and Vinalopo, recognized in the Manual of Good Practices of the Ministry of Health in 2015 and 2016.

FENT EMPRESA HALLMARK

“Doing business. Equal in opportunities” Hallmark. From the Welfare Department to Marina Salud and Vinalopo Salud for its Gender Equality Policy.

JOINT COMMISSION INTERNACIONAL

Joint Commission International Gold Seal for Povisa Hospital, Torrevieja and Vinalopo University Hospitals and nine Primary Care Centers

Awards

HOSPITAL AWARDS TOP 20

Ribera has 81 recognitions in the Hospital Awards Top 20, the reference program in the Spanish health system, with the participation of more than 250 public and private hospitals (con link a

 

BEST IN CLASS AWARDS

Ribera has 19 BIC Awards of Wecare-U communication group, and the Chair of Innovation and Health Management of the Rey Juan Carlos University that recognize the best private and public hospitals, Primary Care centers and health services that seek excellence

ALLIANCES AND SOCIAL COMMITMENT

  • Adherence to Red Acoge network of companies committed to diversity (RED+D),
  • Signatories of the Charter for Diversity, a European charter of principles that makes visible its commitment as an organization to diversity and inclusion in the workplace
  • Signatories of the Business Initiative for Ethics and Good Governance of the Valencian Government
  • Adherence to the WHO One Health initiative, a global strategy that defends a global vision of health, including its three components: human health, animal health and ecosystem health
  • Signatories of the G20 EMPOWER initiative, which aims to support the advancement of women in private sector leadership in each of the G20 countries and invited countries
  • Companies with Value Program of Casa Caridad Valencia, that helps people without resources

In addition, Ribera is a member of:  

KNOW US

CONTACT US

Sorolla Center Building.
Avda.Cortes Valencianas, 58.
46015 Valencia SPAIN
Phone. +34 96 346 25 91
info@riberasalud.com

Calle Serrano, 45 piso 2º 2ª
28001 Madrid (España)
info@riberasalud.es