• The healthcare group highlights its humanisation plans for healthcare and its actions in health promotion and prevention, as well as its innovative and flexible People Management policy, in which effort and dedication are rewarded.
  • It is also making progress in its environmental policy, with new measures to save energy and water and 84% of renewable energy.

The Ribera Health Group has presented its Sustainability Report 2022, which highlights the creation of the Ribera Salud Foundation, the high levels of job stability and well-being of its professionals, the renewal and approval of new environmental certifications that contribute to the sustainable development of its activity, new measures for saving energy and water and its action plan with the community, in terms of health promotion and prevention.

Sustainability has become a cross-cutting element of the Ribera Group’s strategy. In addition, the new corporate sustainability reports have a forward-looking approach with time scenarios, are being adapted to the new European sustainability standards (ESRS) and always link financial and non-financial information.

Specifically, the Ribera Salud Foundation was registered in the Register of Foundations of the Generalitat Valenciana in March 2022, and aims to “promote innovation and contribute to creating a better future, giving people the necessary tools to improve their quality of life, through health management and education”. It is also committed to cutting-edge research.

With regard to the People Management policy, the Ribera healthcare group considers it one of the main contributions to its management model, being one of the strategic pillars in the success of its healthcare projects. “The key to the group’s success is its professionals”, they state in the Annual Report. For this reason, they state that they are committed to “an innovative and more flexible People Management policy, in which effort and dedication are compensated”, in addition to the generation of stable, quality employment through continuous training and internal promotion “as a way of retaining talent and optimising the working environment”. The Ribera Group also explains in its report that it establishes and develops initiatives “that integrate equal treatment and opportunities”. Not surprisingly, 70% of its professionals are women and nearly 90% of its staff have permanent contracts.

Ribera also assures that continuous training “is the key to success, the main objective of the group being to facilitate the process of updating and developing the knowledge, skills and attitudes necessary for the correct performance of the job, while at the same time it is a tool for improvement in order to achieve corporate objectives”.

Among the environmental values analysed, the Ribera Group highlights the fact that 84% of the energy consumed in its twelve hospitals, 64 primary care centres and 35 polyclinics is of renewable origin. In addition, the healthcare group has numerous environmental certifications and a corporate Environmental Policy that is applied to the activity of all its work centres. The management of energy, waste and development, as well as the constant monitoring of the results of the climate strategy are some of the cornerstones of its environmental policy. Not surprisingly, it allocates almost one million euros to the prevention of environmental risks.

It also highlights in its report the certifications obtained in previous years and which are renewed annually, adding in 2022 the ISO 14001 certification of Environmental Management Systems of the Hospital Universitario del Vinalopó and the Carbon Footprint certification in the hospitals of Denia, Ribera Hospital de Molina (Murcia) and Ribera Juan Cardona (Ferrol). And during 2022, the Ribera Group has developed action plans focused on expanding the number of hospitals with its certified carbon footprint; registering the carbon footprint with the Ministry of Ecological Transition and the Demographic Challenge; continuing to reduce the use of plastic; training professionals in good environmental practices, with special emphasis on the correct segregation of waste; and raising awareness of the sustainable use of resources.

In its 2022 Sustainability Report, the Ribera Group highlights that the Vinalopó Hospital has four Joint Commission International accreditations (Enterprise, Coronary Bypass Surgery Programme, Vinalopó Health Department and Hospital) and that the Ribera Povisa hospital has also been accredited by the Joint Commission International. This is the most prestigious health accreditation that allows these hospitals of the group to be among the best centres in the world. In fact, one of the key aspects to obtain it is to accredit good risk management, specifically the environmental part of management.

The group’s Humanisation programme has also made progress in 2022. Dénia Hospital has launched a Care Plan for patients with severe functional diversity, which is already in operation at Vinalopó Hospital; Ribera Hospital de Molina has implemented a protocol to allow pets to visit patients; and all Ribera hospitals have committed to music therapy with workshops and live performances and the group’s new Spotify channel, with playlists adapted to patients, families and professionals and a health podcast. In addition, corporate volunteering has been strengthened and collaboration has increased with the Discamino Association, which accompanies people with functional diversity on the Camino de Santiago.

The commitment to society in terms of health promotion and prevention has been reflected in 2022 through all the workshops, conferences, exhibitions and activities organised for patients, in the healthcare centres themselves or in schools and associations. In addition, patient councils in all hospitals have once again become face-to-face, and Ribera Juan Cardona (Ferrol) and Denia hospital have launched this advisory body in 2022, made up of the main patient associations, which meets regularly with the management of the respective hospitals. Professionals from the group have taught thousands of children the Ribera song to learn how to perform Cardiopulmonary Resuscitation (CPR), the Torrejón Hospital has recovered the Camino de Cervantes and the group has published the first children’s story to help children control sugar consumption.

Summary of the Ribera Group Sustainability Report